We manage IT so that you can focus on your business
Want to supercharge your business efficiency? We’ve got you covered with top-notch end-to-end IT management services. Think round-the-clock service desk support, telecommunications solutions, infrastructure upgrades, network optimization, and rock-solid cybersecurity—all under one roof.
With our comprehensive approach, you can say goodbye to IT headaches and focus on what really matters: growing your business. Plus, our team is always here to lend a hand, day or night, so you can keep things running smoothly around the clock. Ready to take your business to the next level?
Maximize Your IT Budget
7%
Avg revenue spent on IT for Small Businesses
4%
Avg revenue spent on IT for Medium Businesses
40%
Estimated cost savings by using a MSP
Did you know that small businesses typically shell out about 7% of their yearly revenue on IT?
And medium-sized ones? They’re not far off, spending over 4%. But here’s the kicker: partnering with a managed services provider could slash that bill by a whopping 40%.
Imagine all the other cool stuff you could do with that extra cash! From expanding your team to investing in new tech, the possibilities are endless. Plus, with a managed services provider in your corner, you’ll get top-notch IT support without breaking the bank. Sounds like a win-win, right?
IT Experts When You Need Them
Typically, you’re looking at one IT support tech for every ~100 users, but that’s just scratching the surface. You’ll also need experts in networking, cybersecurity, telecommunications, and server expertise to keep everything running smoothly.
No need to stress—we’ve got you covered on all fronts. Our team brings the full package: from top-notch IT support to expertise in all those other crucial areas. With us on board, you can rest easy knowing your IT infrastructure is in capable hands, leaving you free to focus on what you do best.
Average IT Salaries:
-
- IT Manager: $130k
- Cloud Engineer: $114
- System Administrator: $83k
- Cybersecuirty Analyst: $65K
- Help Desk Technician: $50k
Source: Glassdoor.com
Built-in Security and Best Practices
Cybersecurity is Extremely Important
Cybersecurity incidents can wreak havoc not just on a business, but also on its customers, employees, partners, and even the broader community. It’s like a domino effect—you don’t want one falling and knocking everything else down, right?
At Osprey Technology Services, security is a top priority for us. We’re all about partnering up with clients who are equally committed to keeping things locked down tight. Because in this digital age, safeguarding sensitive information isn’t just important—it’s non-negotiable for maintaining trust and reputation.
Recommended Reading: NIST (National Institute of Standards and Technology) Interagency Report 7621 Revision 1 (NISTIR 7621r1), Small Business Information Security: The Fundamentals
Key Managed Services Plan Features
Security
Standard endpoint protection to help prevent cybersecurity incidents. Additionally, managed firewalls, SIEM, and Email protection services are available.
IT Support
All of our plans offer remote IT support via phone, email or through our customer portal. On-site IT support is available depending on your location.
Monitoring and Alerts
A Remote Monitoring and Management agent is installed on all managed end points. All endpoints will be monitored 24/7/365 and alerts will be generated for any issues.
Backup and Recovery
Daily backups of endpoints with 30 days of retention is included in all of our plans. Additional backup features such as increased frequency and retention is available.
Patches and Updates
Monthly updates are applied to all of your endpoints that will be tested prior and scheduled to not interfere with your business. Out-of-cycle critical security updates is included at no cost in all of our plans.
Technology Partnership
Weekly and monthly reporting is standard on all of our plans. Additionally, we will make recommendations based on the age and support lifecycle for all of your devices.
Frequently Asked Questions
How much do your managed service plans cost?
This largely depends on the size of you environment. Our monthly managed services start at $1,500 and offer transparent pricing based on the combined total cost to support your infrastructure and the
Do you only support certain types of computers?
We support all modern Windows, Max, and Linux desktops and servers. To provide the highest quality support we require you to be on a supported operating system. Contact us for more details.
What is your contract duration?
You may provide a 30-day notice at any time to terminate the contract, unless specific conditions, such as hardware rental agreements, require written notification as explicitly stated.
Can managed IT reduce my operational costs?
It varies from organization to organization. But yes, the performance of your IT assets decline as time passes. An aging infrastructure can leave you vulnerable to a data breach. When you choose a managed IT service or cloud hosting, your IT environment is maintained and updated regularly for optimal performance at a fraction of the cost.
Do I need to buy new computers?
Typically, your company’s current computers suffice for daily operations. As part of the onboarding process, your designated onboarding engineer will conduct an audit of your computer systems to identify any that are underpowered or outdated. Should any such machines be identified, they will compile a list of recommendations and discuss them with you for consideration.
Who is responsible for the IT systems?
You oversee your IT systems, while our team comprising network engineers, cloud managers, telecom architects, and cybersecurity professionals assists in managing them.
How do you monitor our computers?
We install a Remote Monitoring and Management (RMM) agent on all systems that we manage. This allows us to setup proactive monitoring and alerting for your systems.
Contact Us To Learn More
Contact us using the form below or by emailing us at contact@ospreytechnologyservices.com.